The Sindh government has launched a dedicated helpline to help citizens easily access information related to traffic management and electronic challans (e-challans). The new service, Traffic Helpline 1915, was inaugurated by Inspector General of Police Sindh Ghulam Nabi Memon in Karachi.

The helpline aims to simplify the process of checking e-challan details and resolving traffic-related concerns without the need to visit police offices. Officials said the initiative is part of broader efforts to modernize public services and improve communication between citizens and traffic authorities.

The inauguration took place at the Central Police Office, alongside the opening of the SSP Traffic South Office at Artillery Maidan. Senior officers, including the Additional IG Karachi, DIGs of Traffic and Training, and other officials, were present at the event.

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During the briefing, DIG Traffic Karachi Peer Muhammad Shah explained that Helpline 1915 has been fully digitalized. Citizens can now obtain e-challan information, seek guidance on traffic rules, and lodge complaints directly from their homes.

Speaking on the occasion, IG Sindh Ghulam Nabi Memon said that modern facilities and digital support centers play a key role in improving the performance of traffic police. He added that the helpline is already contributing to better traffic management by providing quick responses and practical guidance to the public.

The IG further directed that Traffic Helpline 1915 should remain operational 24 hours a day, emphasizing that round-the-clock support is essential for effective public service delivery and trust-building.